All-in-one online reputation management Solution

Product data extraction
location intelligence analytics

Track stories that matter to you

Handle reputation risks like a pro based on our insights to tailor an action and response

Keep an eye on the competition to understand what they’re up to

Identify brand advocates to amplify your reach

Never miss an industry update across key topics, locations, and domains

location intelligence analytics

The online reputation management solution your business just needs

Brand mentions matter. Customers and potential prospects take onto multiple touchpoints - social media, review sites, listings, and more to share their opinions about your brand. We help you take control, from one place.

enterprise

Track your customers’ trail

You don’t have to hop between channels to spot conversations that matter to you. We monitor and create alerts of your brand mentions across all the channels in one go with online reputation monitoring

breed platforms

Monitor social engagements

View and manage social media engagements in one place to find what is being said and shared and to immediately take action on things that matter with our social media reputation management solution

quality and validation

Response through ticketing

Respond to your customer concerns by creating tickets with data aggregated across channels. Integrate with your help desk software easily through custom-built APIs

enterprise

Engage with the community

Whether your brand image is falling apart or rising up, we devise an automated response by classifying the context as positive, negative, or neutral

breed platforms

Leave no UGC unnoticed

We dig into the deepest corners of the entire web to pull out and directly publish positive reviews about your brand on your website through online review monitoring and aggregation

quality and validation

Turn customer insights to action

Easily measure customer satisfaction index by requesting your customers to share their product or service experiences through our custom-built surveys

Analyze brand performance

Restaurant Reputation Management

How this restaurant chain managed reputation online through review monitoring and automating responses to negative feedback.

Automobile Reputation Management

See how this automobile manufacturer managed reputation with X-tract.io’s end-to end reputation management solution.

Catch all the important conversations and mentions of your brand with the best online reputation management solution

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