Know your customers’ pulse
Understand the competitive landscape
Contextualize your communication
Make informed business decisions
Customer reviews about your product or service across review forums, marketplaces, and social media are goldmines of information that can help you improve customer experience. We help you extract the data that are in different formats and structures and share insights on what customers feel about you, your points of improvement, strategies you need to build or break, and more.
Business (Products & Services)
Social media is a critical platform to understand the sentiments of the customers, monitor competitors, stay in par with the industry trends, and more. We help you aggregate and analyze the sentiments of your customers and competitors and give you in-depth insights about the social buzz.
Utilize NLP techniques to handle unstructured information (hashtags, incorrect grammar, different languages, etc)
Gather insights with from sentiment analysis on ML-based data extraction
Monitor conversations about your products and of competitors
Your brand image is vulnerable to violators of the grey market and to unauthorized sellers who sell below the MAP.
Grey Market Abatement Enforce compliance by identifying violators who have not been authorized to sell your products
Minimum Advertised Pricing Identify sellers selling your products below the MAP and protect your profit margins